Please be informed that all ALDEC declarations, eManifest and Permits are still unresolved. As a result, please anticipate delays in processing and responses.

Please be informed that as of today, 21st March 2025, the technical issue affecting Dagang Net services, including declarations, manifests, duty payments, and permits are stabilizing.

Please be informed that the Dagang Net technical issue affecting declarations, manifests, duty payments, and permits still persists. The technical issue, which began on 19th March 2025 at 11:00 am is still being worked on.

Please be informed that there is a suspected technical problem affecting all declarations, manifest, duty payment and permit as per the following details:

Date: Wednesday, 19th March 2025
Time/Duration: 11:00 am – Until Further Notice
Affected Communities: Nationwide – All Declarations

Please be informed that all National Single Window (NSW) users may experience intermittent technical issues affecting system accessibility. We assure you that we are actively working to resolve the matter at the earliest.

Please be informed that all NSW users may experience intermittent technical issues affecting system accessibility. We assure you that we are actively working to resolve the matter at the earliest.

We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

Please be informed that there is a suspected technical problem affecting all declarations, manifest, duty payment and permit as per the following details:

Date: Sunday, 16th March 2025
Time/Duration: Until further notice
Affected Communities:
1. Selangor (Port Klang), Perak, Pulau Pinang, Kedah & Perlis – K1/K2/K9/Manifest/Duty Payment.
2. Johor, Melaka & Negeri Sembilan – K1/K2/K9.
3. Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest.
4. Nationwide – K3/K8/Permit.

Reference made to the above subject.

We wish to inform you that there will be scheduled deployment activities for the ePermit STA system, which will include enhancements to the STA new modules (Internal Compliance Program & Permit Exemption).