We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

Please be informed that there is a suspected technical problem affecting RCC Johor. Please anticipate delayed responses.

Date: Wednesday, 2nd July 2025
Time/Duration: Until further notice
Affected Communities:
1. Johor – K1/K2/K9 & Manifest
2. Melaka & Negeri Sembilan – K1/K2/K9

With reference to the attached announcement by MITI.

Please be informed that the system for transmitting and receiving electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) has resumed normal operation as of 1 July 2025. This follows the earlier disruption caused by a technical issue in Malaysia’s ASW Gateway, which began on 8 June 2025.

With reference to our earlier announcement (Ref No: DNT/NSW/RMCD-SST/20250630-001) on the expansion of the Sales and Service Tax (SST) effective 1 July 2025, all ALDEC users are advised to download the latest Tariff Code (TC) from the Lookup Table to ensure the correct SST rate is applied in the system.

With reference to the subject above and the attached circular from the Royal Malaysian Customs Department (RMCD), please be informed of the following:

2. In relation to the implementation of the Federal Government Gazette dated 9 June 2025 regarding the expansion of the Sales and Service Tax (SST) scope, the new provisions will take effect on 1 July 2025. Several customs processes will be affected during the transitional period from the night of 30 June 2025 to 1 July 2025.

Please be informed that there will be scheduled deployment activities for the ePermit STA system, which will include enhancements to the new STA modules: Broker Application and Evaluation.

The following table details the deployment activities to take place:

Date: 10th July 2025 (Thursday)
Time: 18:00 hrs – 20:00 hrs
Duration: 2 hours

Please be informed that Dagang Net Technologies Sdn Bhd will be carrying out a preventive maintenance exercise on the MMSW, as detailed below:

Date: 4th July 2025 (Friday)
Time: 8:00 pm – 10:00 pm
Duration: 2 hours
Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

Please be informed that effective from 1 July 2025, the control mechanism for the importation of waste plastic (HS Code 3915) will shift from the issuance of Approved Permits by JPSPN to the Certificate of Approval (CoA) mechanism issued by SIRIM, as appointed by the Ministry of Investment, Trade and Industry (MITI).

Please be informed that due to a technical issue with Malaysia’s ASEAN Single Window (ASW) Gateway, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) has been disrupted since 8 June 2025.

Please be informed that the Building Services (Ancillary) Engineering Division will be conducting a Genset On-Load Test at the FCZ Building, KLIA, on Sunday, 15th June 2025, from 10:00 AM to 5:00 PM. During this period, there will be no normal power supply for a duration of 1 hour. However, the essential power supply will be available within 10 seconds.