Reference is made to the above.

Please be informed that the Royal Malaysian Customs Department (Technology Division) will be performing scheduled hardware maintenance activities as per the following details:

Date: 13th October 2024 (Sunday)
Time: 12.00 am – 06.00 am
Duration: 6 hours
Affected Communities/Transactions: Nationwide – Customs Declarations, Manifest, Duty Payment & Permit

Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn Bhd will be performing a deployment activity for enhancements and fixes, as following details:

Date: 11th October 2024
Time: 2.00 am – 8.00 am
Duration: 6 hours
Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

Please be advised that the Building Services (Ancillary) Engineering Division will be conducting a Genset ON Load Test at the FCZ Building, KLIA, on Sunday, 6th October 2024, from 1000 hours to 1700 hours. During this period, there will be no normal power supply for a duration of 1 hour. However, essential power supply will be available within 10 seconds.

With reference to the attached email regarding the announcement from the Port Klang Authority (PKA), please be informed that PKA will perform the following activities:

Date: Monday, 7th October 2024
Time: 6.00 PM
Duration: 6 Hours
Activities: Database & System Maintenance

Please be informed that, as requested by Malayan Banking Berhad (Maybank), FPX services will be temporarily unavailable on the date specified below.

1. Date/Start Time: 05-Oct-2024/12:00 AM
Date/End Time: 05-Oct-24/07:00 AM
Duration: 7 Hours
Services Affected: FPX B2C, FPX B2B1 & FPX B2B2 (M2E)
Reason: System Maintenance

2. Date/Start Time: 06-Oct-2024/12:00 AM
Date/End Time: 06-Oct-24/06:00 AM
Duration: 6 Hours
Services Affected: FPX B2C, FPX B2B1 & FPX B2B2 (M2E)
Reason: System Maintenance

3. Date/Start Time: 07-Oct-2024/12:00 AM
Date/End Time: 07-Oct-24/06:00 AM
Duration: 6 Hours
Services Affected: FPX B2C, FPX B2B1 & FPX B2B (M2E)
Reason: System Maintenance

4. Date/Start Time: 08-Oct-2024/12:00 AM
Date/End Time: 08-Oct-24/06:00 AM
Duration: 6 Hours
Services Affected: FPX B2C, FPX B2B1 & FPX B2B (M2E)
Reason: System Maintenance

We are pleased to inform you that the technical issue has been resolved, and the system is now fully operational.

Please be informed that there is a suspected technical problem affecting Customs duty and permit payments, as detailed below:

Date: Tuesday, 1st October 2024
Time/Duration: Until further notice
Affected Communities: myPayment and ePermit Online Payment (eOP)

With reference to the previous announcement regarding the deployment and migration activities for STIDC, there will be a four-hour downtime as scheduled below:

Date: 28th September 2024 (Saturday)
Time: 1500 hours – 1900 hours (3.00 PM – 7.00 PM)
Duration: 4 hours
Affected link: https://newepermit.dagangnet.com.my. This link will not be accessible during the downtime.

Please be informed that STIDC will implement a new system for permit applications and Timber Industry License applications starting on 1st October 2024.

Please be informed that a bug fix deployment will be carried out on the ePCO system today, September 10, 2024, from 5:30 PM to 6:00 PM. Users are expected to experience minimal to no downtime during this period. We recommend that users to log out, clear browser cache, and re-login once the deployment has been completed.