Ref No: DNT/NSW/ePCO-PPU/20261019-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

IMPLEMENTATION OF ePCO ACCOUNT BLOCKING MECHANISM EFFECTIVE 26 OCTOBER 2026

Please be informed that the ePCO Account Blocking mechanism will be implemented effective 26 October 2026.

Your ePCO service account will be automatically blocked when either of the following conditions is met, whichever occurs first:
• Accumulation of five (5) unpaid transactions with status Awaiting Payment; or
• An outstanding payment remains unpaid for more than five (5) days.

Once blocked, no new ePCO submissions can be made until the required outstanding payment is settled.

To avoid service interruption, customers are advised to make payment promptly upon MITI approval. Outstanding transactions can be viewed under Payment Listing in the ePCO system by filtering the status to Awaiting Payment.

The service will be automatically reactivated upon successful payment.

For more information, please refer to the attached FAQs.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You

Attachment:

ePCO PPU_FAQs.pdf