NOTIFICATION OF DELAY RESPONSES – RCC PORT KLANG
Please be informed that, due to a suspected technical issue affecting RCC PK, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP).
Date: Wednesday, 26th August 2026
Time/Duration: Until further notice
Affected Communities: Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/DutyPayment
- Published in 2026, Alert, Announcement
NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN
Please be informed that, due to a suspected technical issue affecting RCC HQ, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP).
Date: Monday, 24th August 2026
Time/Duration: Until further notice
Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.
- Published in 2026, Alert, Announcement
SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB
With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system.
During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions.
The details are as follows:
Date: Thursday, 27th August 2026
Time: 0700 hours – 0900 hours (7.00 am – 9.00 am)
Duration: 2 Hours
- Published in 2026, Announcement
NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB
Please be informed that, due to a technical issue affecting ALDEC Web users, you may encounter an error when saving jobs.
Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice.
Date: Monday, 17 August 2026
Time/Duration: Until further notice
Affected Communities: ALDEC Web users
- Published in 2026, Alert, Announcement
NOTIFICATION OF DELAY RESPONSES – ALDEC CLIENT
Please be informed that, due to a suspected technical issue affecting ALDEC Client users, response times may be delayed. Kindly revert to the Standard Operating Procedures (SOP) for urgent declarations.
Date: Saturday, 8 August 2026
Time/Duration: Until further notice
Affected Communities: ALDEC Client users
- Published in 2026, Alert, Announcement
ANNOUNCEMENT: ALDEC WEB PRINTING ISSUE
Please be informed that ALDEC Web users are currently experiencing an issue with the “Print Working Note” function.
Our team is currently working on a solution and will provide an update once it is available.
- Published in 2026, Alert, Announcement
SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB
With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system.
During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions.
The details are as follows:
Date: Wednesday, 5th August 2026
Time: 1230 hours – 1330 hours (12.30 pm – 1.30 pm)
Duration: 1 hour
- Published in 2026, Alert, Announcement
NOTICE: COMMENCEMENT OF HOUSE MANIFEST SUBMISSION FOR COMPANIES UNDER THE CONFERENCE OF ASIA PACIFIC EXPRESS CARRIERS (CAPEC)
Reference is made to the above matter.
Please be informed that the Royal Malaysian Customs Department (JKDM) has announced that the submission of House Manifest via the Air Manifest System (AMS) by Dagang Net will become mandatory effective 3 August 2026 for companies under the Conference of Asia Pacific Express Carriers (CAPEC).
- Published in 2026, Alert, Announcement
RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY
Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web) has been resolved. The systems are now operating normally.
- Published in 2026, Alert, Announcement