Reference is made to our earlier notification on the scheduled system downtime.

We are pleased to inform you that the deployment activity for the Malaysia Maritime Single Window (MMSW) has been successfully completed, and the system is now fully operational.

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for the MMSW.

Kindly refer to the attached Release Notes, which outline the improvements, and fixes included in this release.

Date: Friday, 22 August 2025 until Saturday, 23 August 2025
Time: 11:30 pm (Friday) – 02:30 am (Saturday)
Duration: 3 hours
Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

Please be informed that FPX (PayNet) services are currently unavailable. Customs duty and permit payments cannot be processed at the moment. For urgent payments, please proceed manually.

Please be informed that effective 11 August 2025, the auto-approval process for Certificate of Origin (CO) applications will be discontinued to enhance the accuracy and completeness of the information submitted, ensure compliance with ROO requirements, and reduce the likelihood of queries or rejections by importing authorities.

We are pleased to inform you that access to the myDagangnet portal (https://www.mydagangnet.com/) has been fully restored. The earlier accessibility issues have been successfully resolved. We appreciate your patience and understanding.

Please be informed that the myDagangnet portal (https://www.mydagangnet.com/) is currently experiencing intermittent accessibility issues. Our technical team is investigating and working to resolve the matter as quickly as possible.

We are pleased to inform you that the Malaysia Exchange Hub (MEH) system issue affecting the display of e-Form D from ASEAN countries has been resolved. The system is now fully operational, and e-Form D can be viewed and processed as usual.

Please be informed that the Malaysia Exchange Hub (MEH) system is currently experiencing technical issues. As a result, the system is unable to display e-Form D sent to Malaysia from ASEAN countries starting from 8 August 2025 until further notice.

We are pleased to inform you that the earlier technical issues affecting ePermit (MAQIS) have been resolved. You may now receive approvals and responses as normal.