We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

With reference to the previous announcement, Royal Malaysian Customs Department (RMCD) currently experiencing technical issues affecting the Pahang, Terengganu, Kelantan, KLIACVC, and FTKL communities (K1/K2/K9/Manifest) as well as the nationwide (K3/K8/Permit). As a result, all affected users are advised to revert to the Standard Operating Procedure (SOP) until further notice.

Please be informed that a suspected technical issue is affecting declarations for RCC KLIA, as detailed below:

Date: Wednesday, 18th December 2024
Time/Duration: Until further notice
Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest
Nationwide – K3/K8/Permit

The Ministry of Investment, Trade and Industry (MITI) is pleased to announce that the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) will enter into force for the United Kingdom on 15 December 2024. With this development, the United Kingdom will become the 12th member of the CPTPP, joining the current members: Malaysia, Australia, Brunei, Canada, Chile, Japan, Mexico, New Zealand, Peru, Singapore, and Vietnam, all of whom have already implemented the agreement.

With reference to the above subject, please be advised that the Royal Malaysian Customs Department (BTM) will be conducting scheduled maintenance on the SMK system (RCC Port Klang & RCC Johor).

Date: Saturday, 14th December 2024
Time: 3.00 PM – 10.00 PM
Duration: 7 hours
Affected Communities/Modules:
1. Selangor (Port Klang), Perak, Pulau Pinang, Kedah & Perlis – K1/K2/K9/Manifest/Duty Payment.
2. Johor, Melaka & Negeri Sembilan – K1/K2/K9

Please be informed that the Ministry of Investment, Trade and Industry (MITI) has announced that the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP) will come into effect for the United Kingdom on 15 December 2024. The UK will join the existing 11 member countries: Malaysia, Australia, Brunei, Canada, Chile, Japan, Mexico, New Zealand, Peru, Singapore, and Vietnam. As a result, Malaysian exporters will be able to apply for the Preferential Certificate of Origin (PCO) for exports to the UK starting from 15 December 2024.

ith reference to the above subject, please be advised that the Royal Malaysian Customs Department (BTM) will be conducting scheduled maintenance on the SMK system (RCC Port Klang & RCC Johor).

Date: Saturday, 14th December 2024
Time: 3.00 PM – 10.00 PM
Duration: 7 hours
Affected Communities/Modules:
1. Selangor (Port Klang), Perak, Pulau Pinang, Kedah & Perlis – K1/K2/K9/Manifest/Duty Payment.
2. Johor, Melaka & Negeri Sembilan – K1/K2/K9

We would like to inform you that scheduled deployment activities for the ePermit STA system are planned, which will include enhancements to the security features (OTP). Please refer to the attached user guidelines for more detailed information.