ANNOUNCEMENT: IMPLEMENTATION OF MALAYSIA MARITIME SINGLE WINDOW (MMSW) SYSTEM AT MALAYSIAN PORTS AND JETTIES

Reference is made to the above subject and the attachment.

Please be informed that as per the directive by the Marine Department of Malaysia (MDM), the MMSW system will be implemented at the selected ports and private jetties starting from 26th May 2025. MMSW is promoted by the Government of Malaysia via the Ministry of Transport, with aims to streamline the arrival and departure clearance of vessels in compliance with the FAL Convention 1965 under the International Maritime Organization (IMO) to all ports and private jetties nationwide.

RESUMPTION OF SERVICE – SABAH, SARAWAK & F.T LABUAN

We are pleased to inform you that the technical issue has been resolved. You may now submit your declarations and retrieve your responses electronically.

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that due to a suspected technical issue affecting RCC HQ, response times may be delayed. Kindly revert to Standard Operating Procedures (SOP) for urgent declarations. Date: Wednesday, 15 April 2026 Time/Duration: Until further notice Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.

SYSTEM DOWNTIME NOTIFICATION: iMAQIS

With reference to the above subject. Please be informed that maintenance activities will be carried out on the iMAQIS system. The details are as follows: Date: 25 April 2026 (Saturday) Time: 1200 hours – 1500 hours (12.00 AM – 3.00 PM) Duration: 15 Hours Affected link: https://imaqis.maqis.gov.my/ - This link will not be accessible during the downtime.