We are pleased to inform you that the earlier technical issues affecting ePermit (MAQIS) have been resolved. You may now receive approvals and responses as normal.

Please be informed that the ePermit (MAQIS) system is currently experiencing technical issues. As a result, users may experience delays in responses.

Please be advised that the National Single Window and the related services will be temporarily disrupted from 3:00 PM to 7:00 PM on Saturday, 9th August 2025, due to a scheduled preventive maintenance exercise.

Please be informed that the Royal Malaysian Customs Department (RMCD) will implement the Customs Duties Order (Goods under the Malaysia–United Arab Emirates Comprehensive Economic Partnership Agreement, PDK MY-UAE CEPA 2025) effective 1 September 2025.

With reference to the attached letter from the Department of Veterinary Services Sarawak, please be informed that the implementation of the updated ePermit Dagang Net system has been postponed to 19 July 2025.

We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

Please be informed that a suspected technical issue is affecting declarations for RCC KLIA, as detailed below:

Date: Monday, 14th July 2025
Time/Duration: Until further notice
Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest
Nationwide – K3/K8/Permit

Reference made to the above subject.

Please be informed that there will be a deployment activity for the New ePermit system involving the Malaysian Pineapple Industry Board (LPN) and Sarawak Veterinary Association (SVA).

We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.