Ref No: DNT/MEH/TECH/20250808-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

SERVICE RESUMPTION: MALAYSIA EXCHANGE HUB (MEH) – E-FORM D DISPLAY ISSUE

We are pleased to inform you that the Malaysia Exchange Hub (MEH) system issue affecting the display of e-Form D from ASEAN countries has been resolved. The system is now fully operational, and e-Form D can be viewed and processed as usual.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com

Thank You

Date: 8th August 2025

Ref No: DNT/MEH/TECH/20250808-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

SERVICE DISRUPTION: MALAYSIA EXCHANGE HUB (MEH) - E-FORM D DISPLAY ISSUE

Please be informed that the Malaysia Exchange Hub (MEH) system is currently experiencing technical issues. As a result, the system is unable to display e-Form D sent to Malaysia from ASEAN countries starting from 8 August 2025 until further notice.

In the meantime, manually issued Form D with complete information will be accepted during import assessment to support the ATIGA Preferential Tariff Treatment.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com

Thank You