Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI).
The General Department of Viet Nam Customs has notified MITI that their system has been non-operational since August 6, 2024, leading to instability and delays in sending and receiving e-Form D transactions. Exporters and traders who are affected are encouraged to seek assistance by contacting the Viet Nam Customs Authority at bophanhotrotchq@customs.gov.vn

Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn Bhd will be performing maintenance and server upgrade activities. The details are as follows:

Date: 14th August 2024 (Wednesday)
Time: 6.00 pm – 12.00 midnight
Duration: 6 hours
Affected Communities/Transactions: ePermit SJT (Energy Commission)

Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn Bhd will be performing a deployment activity for enhancements and fixes, with the following details:

Date: 13th August 2024 (Tuesday)
Time: 6.00 pm – 12 midnight
Duration: 6 hours
Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

This is a reminder about the TLS (Transport Layer Security) deployment scheduled for September 1, 2024.

Effective that date, Windows 7 and Windows 8 will no longer be supported for the ALDEC framework. Please upgrade your devices to Windows 10 or a later version to ensure continued compatibility and support.

We are pleased to inform you that the scheduled maintenance has been completed ahead of schedule. The system is now fully operational.

Reference is made to the previous notification regarding the system downtime.

Please be informed that there has been a revision to the affected communities for the scheduled maintenance on SMK (RCC KLIA). The updated details are as follows:

Date: 10th August 2024 (Saturday)
Time: 12.00 AM – 11.59 PM
Duration: 24 hours
Revised Affected Communities: SMK assessment and payment for Pahang, Terengganu, Kelantan, KLIACVC & FTKL

Please be informed that we are currently experiencing intermittent system inaccessibility. As a result, you may have difficulties accessing ALDEC, ePermit, ePermit-STA, ePCO, eManifest, myPayment, and myDagangnet. Our team is actively working to resolve the issue.

We wish to inform you that there will be scheduled deployment activities for the ePermit STA system, which will include enhancements to the STA services and security features (CAPTCHA & OTP). Please refer to the attached user guidelines for detailed information.

The deployment is anticipated to take approximately four (4) hours. During this period, the ePermit STA service accessible at https://newsta.dagangnet.com.my/ will be unavailable. The maintenance window is scheduled for Saturday, August 10, 2024, from 08:30 am to 12:30 pm.

Please be informed that the Royal Malaysian Customs Department (Technology Division) will be performing scheduled maintenance on SMK (RCC KLIA) as detailed below:

Date: 10th August 2024 (Saturday)
Time: 12.00 am – 11.59 PM
Duration: 24 hours
Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest
Nationwide – K3, K8 & Permits