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Please be informed that there is a technical problem affecting declarations for RCC KLIA.

All affected customers nationwide, please revert to Standard Operating Procedure (SOP) for urgent K3/K8 declarations from 9th June 2023 (10.45 AM until further notice).

Please be informed that there will be disruption to Dagang Net’s services from Saturday, 10th June 2023 (1800hrs to 2200hrs) to facilitate a preventive maintenance exercise.

Cyberjaya, 29 May 2023 – Dagang NeXchange Berhad (“DNeX”) achieved a “normalised” net profit of RM17.8 million for its third quarter ended 31 March 2023 (“3Q FY2023”).

Please be informed that there is technical problem affecting declarations for Port Klang, Penang, Perak, Kedah and Perlis communities. As such, please anticipate delayed responses for K1, K2, K9, Manifest & Duty Payment.

Please be informed that there will be disruption to Dagang Net’s services from Saturday, 10th June 2023 (1800hrs to 2200hrs) to facilitate a preventive maintenance exercise.

Reference is made to the attached announcement from Ministry of Investment, Trade and Industry (MITI).

MITI informed that the Regional Comprehensive Economic Partnership (RCEP) will enter into force for the Philippines on 2 June 2023, where Philippines will join the thirteen other signatory countries that have completed the ratification process.

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

Please be informed that there is technical problem affecting declarations for Port Klang, Penang, Perak, Kedah and Perlis communities. As such, please anticipate delayed responses for K1, K2, K9, Manifest & Duty Payment.

With reference to the attached email from Port Klang Authority (PKA), please be informed that there will be a service disruption in eDCFZ services during the following date and times:

I. Configuration Activity (exchange from production server to DR server – Failover).
Date: 26/5/2023 (Friday)
Time: 9:00pm – 12:00pm
Expected downtime: 3 hours.

II. Configuration Activity (exchange from DR server to production server – Fallback Recovery).
Date: 28/5/2023 (Sunday)
Time: 9:00pm – 11:00pm
Expected exchange time: 2 hours.

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