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Please be informed that there is a suspected technical problem affecting declarations for RCC Port Klang as per the following details:

Date : Thursday, 14th September 2023
Time/Duration : Until further notice
Affected Communities : Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/Duty Payment

Please be informed that the Royal Malaysian Customs Department (RMCD) will implement the Free Trade Agreement (FTA) for TPS-OIC and D-8 using PDK 2022 in the Sistem Maklumat Kastam (SMK) on 1st October 2023.

NOTIFICATION: SCHEDULE MAINTENANCE EXERCISE

Please be informed that Application Management group will be carrying out corrective maintenance work as per following schedule:

Date: Tuesday, 12/09/2023 (02:00hrs until 02:30hrs)
Location: Data Centre, AMC
Impact: Expected five (5) minutes downtime during IP address change

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

Please be informed that there is a suspected technical problem affecting declarations for RCC Johor as per the following details:

Date : Friday, 8th September 2023
Time/Duration : Until further notice
Affected Communities : Johor, Melaka & Negeri Sembilan K1/K2/K9

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

NOTIFICATION OF DELAYED RESPONSES – RCC KLIA

Please be informed that there is a suspected technical problem affecting declarations for RCC KLIA as per the following details:

Date : Thursday, 7th September 2023
Time/Duration : Until further notice
Affected Communities : Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest
Nationwide – K3/K8

NOTIFICATION – FCZ SERVER MAINTENANCE

Please be informed that Application Management group will be carrying out corrective maintenance work as per following schedule:

Date: Wednesday, 06/09/2023 (00:00hrs) until Thursday, 07/09/2023 (06:00hrs)
Location: AMC, Building
Impact: FCZ system will be inaccessible during the maintenance period

Please be informed that Building Services – Ancillary Building Engineering Division will be carrying out the Genset ON Load Test at FCZ Building, KLIA on Sunday, 10th September 2023 from (1000hrs until 1700hrs). No Normal Supply within 1 hour and Essential Power Supply will be available after 10 seconds.

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