Please be informed that effective 11 August 2025, the auto-approval process for Certificate of Origin (CO) applications will be discontinued to enhance the accuracy and completeness of the information submitted, ensure compliance with ROO requirements, and reduce the likelihood of queries or rejections by importing authorities.

We are pleased to inform you that access to the myDagangnet portal (https://www.mydagangnet.com/) has been fully restored. The earlier accessibility issues have been successfully resolved. We appreciate your patience and understanding.

Please be informed that the myDagangnet portal (https://www.mydagangnet.com/) is currently experiencing intermittent accessibility issues. Our technical team is investigating and working to resolve the matter as quickly as possible.

We are pleased to inform you that the Malaysia Exchange Hub (MEH) system issue affecting the display of e-Form D from ASEAN countries has been resolved. The system is now fully operational, and e-Form D can be viewed and processed as usual.

Please be informed that the Malaysia Exchange Hub (MEH) system is currently experiencing technical issues. As a result, the system is unable to display e-Form D sent to Malaysia from ASEAN countries starting from 8 August 2025 until further notice.

We are pleased to inform you that the earlier technical issues affecting ePermit (MAQIS) have been resolved. You may now receive approvals and responses as normal.

Please be informed that the ePermit (MAQIS) system is currently experiencing technical issues. As a result, users may experience delays in responses.

Please be advised that the National Single Window and the related services will be temporarily disrupted from 3:00 PM to 7:00 PM on Saturday, 9th August 2025, due to a scheduled preventive maintenance exercise.

Please be informed that the Royal Malaysian Customs Department (RMCD) will implement the Customs Duties Order (Goods under the Malaysia–United Arab Emirates Comprehensive Economic Partnership Agreement, PDK MY-UAE CEPA 2025) effective 1 September 2025.