Please be informed that there is a suspected technical problem affecting Customs duty and permit payments, as detailed below:

Date: Tuesday, 1st October 2024
Time/Duration: Until further notice
Affected Communities: myPayment and ePermit Online Payment (eOP)

With reference to the previous announcement regarding the deployment and migration activities for STIDC, there will be a four-hour downtime as scheduled below:

Date: 28th September 2024 (Saturday)
Time: 1500 hours – 1900 hours (3.00 PM – 7.00 PM)
Duration: 4 hours
Affected link: https://newepermit.dagangnet.com.my. This link will not be accessible during the downtime.

Please be informed that STIDC will implement a new system for permit applications and Timber Industry License applications starting on 1st October 2024.

Please be informed that a bug fix deployment will be carried out on the ePCO system today, September 10, 2024, from 5:30 PM to 6:00 PM. Users are expected to experience minimal to no downtime during this period. We recommend that users to log out, clear browser cache, and re-login once the deployment has been completed.

Please be advised that the Building Services – Ancillary Building Engineering Division will be conducting a Genset ON Load Test at the FCZ Building, KLIA, on Sunday, 8th September 2024, from 1000 hours to 1700 hours. During this period, there will be no normal power supply for a duration of 1 hour. However, essential power supply will be available within 10 seconds.

We are pleased to inform you that the scheduled maintenance activities have been successfully completed. The system is now fully operational, and you may proceed with submitting your declaration and retrieving your responses electronically.

Please be advised that Dagang Net’s services will experience a disruption from 8:00 PM on Saturday, 31st August 2024, until 2:00 AM on Sunday, 1st September 2024, due to a scheduled preventive maintenance exercise.

Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI).
The General Department of Viet Nam Customs has notified MITI that their system has been non-operational since August 6, 2024, leading to instability and delays in sending and receiving e-Form D transactions. Exporters and traders who are affected are encouraged to seek assistance by contacting the Viet Nam Customs Authority at bophanhotrotchq@customs.gov.vn

Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn Bhd will be performing maintenance and server upgrade activities. The details are as follows:

Date: 14th August 2024 (Wednesday)
Time: 6.00 pm – 12.00 midnight
Duration: 6 hours
Affected Communities/Transactions: ePermit SJT (Energy Commission)

Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn Bhd will be performing a deployment activity for enhancements and fixes, with the following details:

Date: 13th August 2024 (Tuesday)
Time: 6.00 pm – 12 midnight
Duration: 6 hours
Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)