Please be informed that, due to technical issues, all declarations, manifests, duty payments, and permits are currently affected, as outlined below:

Date: Tuesday, 25th March 2025
Time/Duration: 2:45 pm – Until Further Notice
Affected Communities: Nationwide – All Declarations

Please be informed that all National Single Window (NSW) users may experience intermittent technical issues affecting system accessibility.

Please be informed of errors that may affect eManifest (EMS) users: Errors T18, MA5, and MA9.

Please be informed that the deployment of the new modules for the ePermit STA system, originally scheduled for 22nd March 2025 has been postponed. The updated schedule will be communicated in due course.

Please be informed that all ALDEC declarations, eManifest and Permits are still unresolved. As a result, please anticipate delays in processing and responses.

Please be informed that as of today, 21st March 2025, the technical issue affecting Dagang Net services, including declarations, manifests, duty payments, and permits are stabilizing.

Please be informed that the Dagang Net technical issue affecting declarations, manifests, duty payments, and permits still persists. The technical issue, which began on 19th March 2025 at 11:00 am is still being worked on.

Please be informed that there is a suspected technical problem affecting all declarations, manifest, duty payment and permit as per the following details:

Date: Wednesday, 19th March 2025
Time/Duration: 11:00 am – Until Further Notice
Affected Communities: Nationwide – All Declarations

Please be informed that all National Single Window (NSW) users may experience intermittent technical issues affecting system accessibility. We assure you that we are actively working to resolve the matter at the earliest.

Please be informed that all NSW users may experience intermittent technical issues affecting system accessibility. We assure you that we are actively working to resolve the matter at the earliest.