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Ref No: DNT/NSW/TECH/20260723-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY - ePCO

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO).

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You

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Read more +17 August 2026

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may encounter an error when saving jobs. Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice. Date: Monday, 17 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Web users
Read more +08 August 2026

NOTIFICATION OF DELAY RESPONSES – ALDEC CLIENT

Please be informed that, due to a suspected technical issue affecting ALDEC Client users, response times may be delayed. Kindly revert to the Standard Operating Procedures (SOP) for urgent declarations. Date: Saturday, 8 August 2026 Time/Duration: Until further notice Affected Communities: ALDEC Client users
Read more +06 August 2026

ANNOUNCEMENT: ALDEC WEB PRINTING ISSUE

Please be informed that ALDEC Web users are currently experiencing an issue with the "Print Working Note" function. Our team is currently working on a solution and will provide an update once it is available.
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