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ANNOUNCEMENT ON SECURITY ENHANCEMENT

Reference is made to the above subject

Dagang Net will be carrying out an enhancement exercise of security feature on our products and services. This is to ensure that all our products and services are aligned with the latest trend of protecting customers data.

Please be informed that there will be a system upgrade exercise for LTN as per the following details:

Date : 8th April 2023 (Saturday)
Duration : From 1300 hours to 1700 hours (4 hours)

This is to inform that there will be a schedule network maintenance activity taking place by MSC Trustgate.com Sdn Bhd at following date and time:
Date: 24 March 2023 (Friday) until 25 March 2023 (Saturday)
Time: 11.00 PM (Friday) – 02.00 AM (Saturday)
Duration: 3 Hours

This is to inform that there will be a schedule network maintenance activity taking place by MSC Trustgate.com Sdn Bhd at following date and time:
Date: 24 March 2023 (Friday) until 25 March 2023 (Saturday)
Time: 11.00 PM (Friday) – 02.00 AM (Saturday)
Duration: 3 Hours

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

Please be informed that there is technical problem affecting declarations for Port Klang, Penang, Perak, Kedah and Perlis communities. As such, please anticipate delayed responses for K1, K2, K9, Manifest & Duty Payment.

Due to suspected technical problem. All nationwide customers please anticipate delayed for all declarations, manifest, duty payment and permit.

Cyberjaya, 1 March 2023 – Dagang NeXchange Berhad (“DNeX”) has launched Sustainability@DNeX, an initiative to improve its Environmental, Social and Governance (“ESG”) stewardship in creating long-term value for its stakeholders.

Due to suspected technical problem, all affected customers please be informed of the following:

All affected customers nationwide, please revert to Standard Operating Precedure (SOP) for urgent K3/K8 declarations & Permit from 1st March 2023 (11.30 hours until further notice).

All affected Sabah, Sarawak & Labuan F.T customers, please revert to Standard Operating Procedure (SOP) for urgent K1/K2/K3/K8/K9/Manifest & Permit from 1st March 2023 (11.30 hours until further notice).

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