SERVICE DISRUPTION: MALAYSIA EXCHANGE HUB (MEH) – E-FORM D DISPLAY ISSUE

Please be informed that the Malaysia Exchange Hub (MEH) system is currently experiencing technical issues. As a result, the system is unable to display e-Form D sent to Malaysia from ASEAN countries starting from 8 August 2025 until further notice.

RESUMPTION OF SERVICE – EPERMIT MAQIS

We are pleased to inform you that the earlier technical issues affecting ePermit (MAQIS) have been resolved. You may now receive approvals and responses as normal.

NOTIFICATION: TECHNICAL ISSUES AFFECTING EPERMIT (MAQIS)

Please be informed that the ePermit (MAQIS) system is currently experiencing technical issues. As a result, users may experience delays in responses.

NOTIFICATION OF SERVICE DISRUPTION

Please be advised that the National Single Window and the related services will be temporarily disrupted from 3:00 PM to 7:00 PM on Saturday, 9th August 2025, due to a scheduled preventive maintenance exercise.

ANNOUNCEMENT: IMPLEMENTATION OF PDK MY-UAE CEPA 2025 – FRONT END SYSTEM REQUIREMENTS

Please be informed that the Royal Malaysian Customs Department (RMCD) will implement the Customs Duties Order (Goods under the Malaysia–United Arab Emirates Comprehensive Economic Partnership Agreement, PDK MY-UAE CEPA 2025) effective 1 September 2025.

ANNOUNCEMENT: POSTPONEMENT OF EPERMIT DAGANG NET SYSTEM UPDATE FOR DEPARTMENT OF VETERINARY SERVICES SARAWAK

With reference to the attached letter from the Department of Veterinary Services Sarawak, please be informed that the implementation of the updated ePermit Dagang Net system has been postponed to 19 July 2025.

RESUMPTION OF SERVICE – RCC KLIA

We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

NOTIFICATION OF DELAYED RESPONSES – RCC KLIA

Please be informed that a suspected technical issue is affecting declarations for RCC KLIA, as detailed below:

Date: Monday, 14th July 2025
Time/Duration: Until further notice
Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest
Nationwide – K3/K8/Permit

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

Reference made to the above subject.

Please be informed that there will be a deployment activity for the New ePermit system involving the Malaysian Pineapple Industry Board (LPN) and Sarawak Veterinary Association (SVA).

RESUMPTION OF SERVICE – RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.