Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for MMSW enhancements

Please be informed that the Ministry of Domestic Trade and Cost of Living (KPDN) has introduced new requirements for the importation of refined white sugar, including white sugar and crystal sugar. These requirements will take effect from 15 April 2026.

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 3rd February 2026.

As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) are temporarily unavailable. During this period, the Malaysian authority has reverted to the issuance of hardcopy Form D until further notice.

Please be informed that, due to technical issues, the following systems are currently affected: ALDEC, ePermit, eManifest (Web), and myPayment.

Date: Monday, 26th January 2026
Time/Duration: Until Further Notice
Affected Communities: Nationwide

Reference is made to the above subject.

Please be informed that the Royal Malaysian Customs Department (Information Technology Division) will be carrying out scheduled preventive maintenance activities as detailed below:

Date: 24th January 2026 (Saturday)
Time: 5.00 PM – 11.59 PM
Duration: 7 hours
Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/Payment

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 14 January 2026.

Please be informed that maintenance activities will be carried out for the New ePermit system.
The details are as follows:

Date: 24th January 2026 (Saturday)
Time: 1500 hours – 1800 hours (3.00 pm – 6.00 pm)
Duration: 3 Hours
Affected link: https://newepermit.dagangnet.com.my .This link will not be accessible during the downtime.