We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

Please be informed that a suspected technical issue is affecting declarations for RCC KLIA, as detailed below:

Date: Monday, 14th July 2025
Time/Duration: Until further notice
Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest
Nationwide – K3/K8/Permit

Reference made to the above subject.

Please be informed that there will be a deployment activity for the New ePermit system involving the Malaysian Pineapple Industry Board (LPN) and Sarawak Veterinary Association (SVA).

We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

Please be informed that there is a suspected technical problem affecting RCC Johor. Please anticipate delayed responses.

Date: Wednesday, 2nd July 2025
Time/Duration: Until further notice
Affected Communities:
1. Johor – K1/K2/K9 & Manifest
2. Melaka & Negeri Sembilan – K1/K2/K9

With reference to the attached announcement by MITI.

Please be informed that the system for transmitting and receiving electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) has resumed normal operation as of 1 July 2025. This follows the earlier disruption caused by a technical issue in Malaysia’s ASW Gateway, which began on 8 June 2025.

With reference to our earlier announcement (Ref No: DNT/NSW/RMCD-SST/20250630-001) on the expansion of the Sales and Service Tax (SST) effective 1 July 2025, all ALDEC users are advised to download the latest Tariff Code (TC) from the Lookup Table to ensure the correct SST rate is applied in the system.

With reference to the subject above and the attached circular from the Royal Malaysian Customs Department (RMCD), please be informed of the following:

2. In relation to the implementation of the Federal Government Gazette dated 9 June 2025 regarding the expansion of the Sales and Service Tax (SST) scope, the new provisions will take effect on 1 July 2025. Several customs processes will be affected during the transitional period from the night of 30 June 2025 to 1 July 2025.