NOTIFICATION OF SERVICE DISRUPTION FOR NEW ePERMIT

With reference to the previous announcement regarding the deployment and migration activities for STIDC, there will be a four-hour downtime as scheduled below:

Date: 28th September 2024 (Saturday)
Time: 1500 hours – 1900 hours (3.00 PM – 7.00 PM)
Duration: 4 hours
Affected link: https://newepermit.dagangnet.com.my. This link will not be accessible during the downtime.

NOTIFICATION: IMPLEMENTATION OF NEW EPERMIT (NEW EPERMIT), AND TIMBER INDUSTRY REGULATORY AND COMPLIANCE (TRACE) SYSTEMS ON 1st OCTOBER 2024

Please be informed that STIDC will implement a new system for permit applications and Timber Industry License applications starting on 1st October 2024.

NOTIFICATION: ePCO BUG FIX DEPLOYMENT

Please be informed that a bug fix deployment will be carried out on the ePCO system today, September 10, 2024, from 5:30 PM to 6:00 PM. Users are expected to experience minimal to no downtime during this period. We recommend that users to log out, clear browser cache, and re-login once the deployment has been completed.

NOTIFICATION – INTERUPTION OF POWER SUPPLY DUE TO GENSET ON LOAD TEST AT FCZ BUILDING, KLIA

Please be advised that the Building Services – Ancillary Building Engineering Division will be conducting a Genset ON Load Test at the FCZ Building, KLIA, on Sunday, 8th September 2024, from 1000 hours to 1700 hours. During this period, there will be no normal power supply for a duration of 1 hour. However, essential power supply will be available within 10 seconds.

RESUMPTION OF SERVICE: PREVENTIVE MAINTENANCE EXERCISE

We are pleased to inform you that the scheduled maintenance activities have been successfully completed. The system is now fully operational, and you may proceed with submitting your declaration and retrieving your responses electronically.

DNeX records net profit of RM5.0 million in 2Q FY2024

Cyberjaya, 29 August 2024 – Dagang NeXchange Berhad (“DNeX”) has recorded a profit after tax and non-controlling interest (“PATANCI” or net profit) of RM5.0 million for its second quarter ended 30 June 2024 (“2Q FY2024”), on the back of a revenue of RM298.1 million.

DNeX receives contract extension for National Single Window for Trade Facilitation

Cyberjaya, 28 August 2024 – Dagang NeXchange Berhad’s (“DNeX”), through wholly-owned subsidiary company Dagang Net Technologies Sdn Bhd, has received a contract extension from the Government of Malaysia for the National Single Window (“NSW”) for Trade Facilitation.

URGENT NOTIFICATION OF SERVICE DISRUPTION

Please be advised that Dagang Net’s services will experience a disruption from 8:00 PM on Saturday, 31st August 2024, until 2:00 AM on Sunday, 1st September 2024, due to a scheduled preventive maintenance exercise.

CUSTOMER SATISFACTION SURVEY 2024

We kindly request that you take two minutes to complete a brief survey about your experience with our services. Your feedback is highly valued and will help us maintain and improve our service standards.

ANNOUNCEMENT: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI).
The General Department of Viet Nam Customs has notified MITI that their system has been non-operational since August 6, 2024, leading to instability and delays in sending and receiving e-Form D transactions. Exporters and traders who are affected are encouraged to seek assistance by contacting the Viet Nam Customs Authority at bophanhotrotchq@customs.gov.vn