Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

Please be informed that there is a suspected technical problem affecting declarations for RCC Johor as per the following details:

Date : Friday, 8th September 2023
Time/Duration : Until further notice
Affected Communities : Johor, Melaka & Negeri Sembilan K1/K2/K9

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

Please be informed that there is a suspected technical problem affecting declarations for RCC KLIA as per the following details:

Date : Thursday, 7th September 2023
Time/Duration : Until further notice
Affected Communities : Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest
Nationwide – K3/K8

Please be informed that Application Management group will be carrying out corrective maintenance work as per following schedule:

Date: Wednesday, 06/09/2023 (00:00hrs) until Thursday, 07/09/2023 (06:00hrs)
Location: AMC, Building
Impact: FCZ system will be inaccessible during the maintenance period

Please be informed that Building Services – Ancillary Building Engineering Division will be carrying out the Genset ON Load Test at FCZ Building, KLIA on Sunday, 10th September 2023 from (1000hrs until 1700hrs). No Normal Supply within 1 hour and Essential Power Supply will be available after 10 seconds.

This is to inform that there will be a schedule maintenance activity taking place by MSC Trustgate.com Sdn Bhd at following date and time:

Date : 7th September 2023 (Thursday) until 8th September 2023 (Friday)
Time : 11.00 PM (Thursday) – 02.00 AM (Friday)
Duration : 3 Hours

Reference is made to the attached announcement from Department of Malaysian Quarantine and Inspection Services (MAQIS).

Please take note on the following:

Please be informed that the exportation of the arowana fish of the species Scleropages Formosus can only be done through three (3) points of exit namely Kuala Lumpur International Airport (KLIA), Senai International Airport (LTAS) and Penang International Airport (LTAPP) effective from 1st August 2023.

The above subject refers.

This is to inform that there will be a schedule downtime to take place as per the following detail:

Date : 3rd September 2023 (Sunday)
Time : 08.00 am – 12.00 Noon
Duration : 4 hours
Activity : Socket Server Migration

This is to inform that there will be a schedule maintenance activity (DR) taking place by MSC Trustgate.com Sdn Bhd at following date and time:

Date: 4th August 2023 (Friday) until 5th August 2023 (Saturday)
Time: 11.00 PM (Friday) – 02.00 AM (Saturday)
Duration: 3 Hours