Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

Please be informed that there is a suspected technical problem affecting declarations for RCC Port Klang as per the following details:

Date : Thursday, 25th April 2024
Time/Duration : Until further notice
Affected Communities : Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/Duty Payment

Please be informed that there will be disruption to Dagang Net’s services on Saturday, 20th April 2024 from (1600hrs to 2200hrs) to facilitate preventive maintenance exercise.

Please be informed that as requested by Malayan Banking Berhad (Maybank), FPX services are schedule to be temporarily unavailable as per date below.

Date/Start Time : 20-Apr-24, 03.00 AM
Date/End Time : 20-Apr-24, 8:00 AM
Duration : 5 Hours
Services Affected : FPX B2C, FPX B2B1 & FPX B2B2 (M2E)
Remarks : Bank System Maintenance

Date/Start Time : 21-Apr-24, 00.00 AM
Date/End Time : 21-Apr-24, 8:00 AM
Duration : 8 Hours
Services Affected : FPX B2C, FPX B2B1 & FPX B2B2 (M2E)
Remarks : Bank System Maintenance

Please be informed that there will be disruption to Dagang Net’s services on Saturday, 20th April 2024 from (1600hrs to 2200hrs) to facilitate preventive maintenance exercise.

Please be informed that the following 7 TPS-OIC member countries namely Bahrain, Kuwait, Morocco, Oman, Qatar, Saudi Arabia and The United Arab Emirates (UAE) have yet to implement the agreement. For information, only 6 member countries have completed the ratification process and implemented the agreement which are Bangladesh, Iran, Pakistan, Türkiye, Jordan and Malaysia. While the remaining 28 signatories are yet to complete their domestic ratification process.

This is to inform that there will be a schedule maintenance activity taking place by MSC Trustgate.com Sdn Bhd at following date and time:

Start Date: 24 February 2024 (Saturday)
End Date: 24 February 2024 (Saturday)
Time: 00:01:00 AM – 02:00:00 AM GMT +8
Maintenance Window : 30 Minutes.
Service Impact: Network will be interrupted up to 30 minutes of maintenance window
Description of Activity: Access switch replacement due to physical switch issue

Please be informed that there is a suspected technical problem affecting all declarations, manifest, duty payment and permit as per the following details:

Date: Thursday, 1st February 2024
Time/Duration: Until further notice
Affected Communities: Nationwide

Reference is made to the attached announcement from Ministry of Investment, Trade and Industry (MITI).

Any request for preferential treatment under Malaysia Türkiye Free Trade Agreement (MTFTA) scheme to the Customs authority of the Republic of Türkiye shall be accompanied by Preferential Certificate of Origin (PCO) issued by MITI. Traders/exporters who wish to benefit from MTFTA, may submit their Cost Analysis (CA) and Certificate of Origin (CO) applications through the ePCO system.

Please be informed that there will be disruption to Dagang Net’s services on Saturday, 18th November 2023 from (1500hrs to 2100hrs) to facilitate preventive maintenance exercise.