This is to inform that there will be a schedule network maintenance activity taking place by MSC Trustgate.com Sdn Bhd at following date and time:
Date: 24 March 2023 (Friday) until 25 March 2023 (Saturday)
Time: 11.00 PM (Friday) – 02.00 AM (Saturday)
Duration: 3 Hours

Please be informed that technical issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

Please be informed that there is technical problem affecting declarations for Port Klang, Penang, Perak, Kedah and Perlis communities. As such, please anticipate delayed responses for K1, K2, K9, Manifest & Duty Payment.

Due to suspected technical problem. All nationwide customers please anticipate delayed for all declarations, manifest, duty payment and permit.

Due to suspected technical problem, all affected customers please be informed of the following:

All affected customers nationwide, please revert to Standard Operating Precedure (SOP) for urgent K3/K8 declarations & Permit from 1st March 2023 (11.30 hours until further notice).

All affected Sabah, Sarawak & Labuan F.T customers, please revert to Standard Operating Procedure (SOP) for urgent K1/K2/K3/K8/K9/Manifest & Permit from 1st March 2023 (11.30 hours until further notice).

Please be informed that PKA will perform database housekeeping exercise as below:
Date: 28/2/2023 (Tuesday)
Time: 9.00 pm – 12.00 Midnight
Duration: 3 hours

We wish to inform you that Malaysian Budget 2023 will be tabled in Parliament on the 24th February 2023 from 1600 – 1800 hours, with a possibility of new Customs Order and Subsidiary Law to be gazetted on 24th February 2023, at 1600 hours.

Please be informed that telco issue has been rectified. All affected customers may now receive responses and service is currently operating as usual.

Due to suspected telco problem. All nationwide customers please anticipate delayed for all declarations, manifest, duty payment and permit.

Due to suspected technical problem, all affected Johor, Melaka and Negeri Sembilan users please anticipate delayed responses for K1, K2 & K9.