Ref No: DNT/NSW/ALDEC-W/20260803-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system.

During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions.

The details are as follows:

To minimize disruption to your business operations, you are advised to:

1. Plan your activities and transactions in advance.
2. Avoid any activities or submissions within two (2) hours prior to the downtime.
3. Print all regulatory documents ahead of the downtime as access to the systems will not be available.
4. Please note that this deployment includes an updated Excel template. Kindly download the latest Excel template once the service resumes.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or via email at careline@dagangnet.com.

Thank You