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Ref No: NSW/RMCD/BDT/20210108-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

SMK SERVICE DISRUPTION

Due to Royal Malaysia Customs Department (RMCD) technical problem, Sistem Maklumat Kastam (SMK) is experiencing service disruption.

All affected users nationwide please revert to manual clearance for all urgent declarations from: 8 January 2021 (1830hours to further notice).

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You.

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