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Ref No: NSW/ASW/20200518-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: DELAY IN eFORM-D APPLICATIONS TO BE RECEIVED AT IMPORTING COUNTRIES

Reference made to the above subject, where regret to inform that currently there is a delay in receiving eForm-D applications at Importing Countries due to technical issues faced at ASEAN Single Window (ASW) Gateway. The issue is currently being attended by ASW Gateway Operator. Updates will be given upon the service has resume as usual.

Should the issue prolonged, further guidelines will be given on this matter.

Thank you.

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NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.
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