This is to inform that the ePCO system will be enhanced with new features to accommodate the new ASEAN Trade in Goods Agreement (ATIGA) Operational Certification Procedure (OCP) which has been gazetted on 1 May 2022.

The notice Ref No: DNT/RMCD/RCEP/20220414-01 referred

All ALDEC users please refer to the attach for updates on new Special Treatment Type K (RCEP).

This is to inform that the ePCO system will be enhanced with new features to accommodate the new ASEAN Trade in Goods Agreement (ATIGA) Operational Certification Procedure (OCP)

Please be informed that our phone lines are up and running. Careline telephone number as below is now reachable.

Telephone: 1300 133 133

Please be informed that Careline contact number 1300133133 is currently unreachable.

As an alternative, for assistance all customers may contact us via the following channels during the stipulated time:

1. 017 – 8880 248
2. 011 – 13016165

In conjunction with the 2022 Labour Day and Eid Al-Fitr holidays, the STA Permit system will be temporary closed as per the following dates:

Start: 1st May 2022 (Sunday)
Until: 4th May 2022 (Wednesday).

During the above close period, all ePermit-STA submissions will be blocked and the system will resume operation on 5th May 2022 (Thursday) at 8.00 AM.

In conjunction with the 2022 Labour Day and Eid Al-Fitr celebration, the ePCO system will be temporary closed as per the following:

Start: 1st May 2022 (Sunday)
Until: 4th May 2022 (Wednesday).

The ePCO system will resume operation on 5th May 2022 (Thursday) at 8.00 AM.

This is to inform that the Royal Malaysian Customs Department (RMCD) will be implementing Customs Duty Order 2022 (PDK 2022) from the current Customs Duty Order 2017 (PDK 2017) on 1 June 2022.

Please be informed that the Royal Malaysian Customs Department (RMCD) has implemented the Customs Duty Order (Goods Under The Regional Comprehensive Economic Partnership) 2022 (PDK RCEP 2022) effective from 18 March 2022.