NOTIFICATION OF SYSTEM DOWNTIME – EDCFZ

With reference to the above subject, please be informed that the eDCFZ system will be temporarily unavailable to facilitate system maintenance activities.

The details of the scheduled system downtime are as follows:

Date: Saturday, 19th September 2026
Start Time: 19:00hrs (7:00 PM)
Expected Completion: 20:00hrs (8:00 PM)
Affected Services/Applications/Link: eDCFZ – https://edcfz.pka.gov.my

ANNOUCEMENT: NEW FEATURE IN MYBILLING PORTAL – PAST DOCUMENT

We are pleased to announce the upcoming launch of a new feature in the MyBilling Portal, namely “Past Document.”

The new “Past Document” feature will be deployed on 21st September 2026 and allows customers to self-request billing documents that are no longer available within the standard three (3)-month document display period in the MyBilling Portal.

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

With reference to the above subject.

Please be informed that the New ePermit system will undergo system deployment and will be temporarily unavailable during the following period.

Date: Saturday, 26 September 2026
Time: 1500 hours – 1900 hours (3.00 pm – 7.00 pm)
Duration: 4 Hours
Affected link: https://newepermit.dagangnet.com.my
This link will not be accessible during the downtime.

NOTIFICATION OF TECHNICAL ISSUE RESOLVED – ALDEC WEB

Please be informed that the technical issue affecting ALDEC Web has been resolved.

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may experience intermittent difficulties when accessing or using the system.

Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice.

Date: Thursday, 27 August 2026
Time/Duration: Until further notice
Affected Communities: ALDEC Web users

NOTIFICATION OF DELAY RESPONSES – RCC PORT KLANG

Please be informed that, due to a suspected technical issue affecting RCC PK, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP).

Date: Wednesday, 26th August 2026
Time/Duration: Until further notice
Affected Communities: Port Klang, Penang, Perak, Kedah & Perlis – K1/K2/K9/Manifest/DutyPayment

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that, due to a suspected technical issue affecting RCC HQ, response times may be delayed. For urgent declarations, kindly follow the existing Standard Operating Procedures (SOP).

Date: Monday, 24th August 2026
Time/Duration: Until further notice
Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system.

During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions.

The details are as follows:

Date: Thursday, 27th August 2026
Time: 0700 hours – 0900 hours (7.00 am – 9.00 am)
Duration: 2 Hours

NOTIFICATION OF TECHNICAL ISSUE – ALDEC WEB

Please be informed that, due to a technical issue affecting ALDEC Web users, you may encounter an error when saving jobs.

Kindly follow the Standard Operating Procedures (SOP) for urgent declarations until further notice.

Date: Monday, 17 August 2026
Time/Duration: Until further notice
Affected Communities: ALDEC Web users

NOTIFICATION OF DELAY RESPONSES – ALDEC CLIENT

Please be informed that, due to a suspected technical issue affecting ALDEC Client users, response times may be delayed. Kindly revert to the Standard Operating Procedures (SOP) for urgent declarations.

Date: Saturday, 8 August 2026
Time/Duration: Until further notice
Affected Communities: ALDEC Client users