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Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn Bhd will be performing a deployment activity for the MMSW involving the user screen (UI) enhancements and fixes, as per the following details:

Date: 15th January 2025 – 16th January 2025
Time: 11:00 pm – 03:00 am
Duration: 4 hours
Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

Reference is made to the above subject.

We would like to inform you that all MMSW users may experience intermittent technical issues with the Pre-Arrival Notification (PAN) for the last 10 ports of call. Please be assured that we are actively working to resolve the matter. Should you require urgent assistance, kindly contact us via email at mmsw_support@dagangnet.com

Please be informed that effective 12th February 2025, a new validation for the use of Freight Forwarder (FF) Codes will be introduced in the Manifest process for House Bill of Lading (HBL) entries.

NOTIFICATION OF SERVICE RESUMPTION

We are pleased to inform you that the ePermit system is now fully accessible. The issue that caused intermittent access has been successfully resolved, and you may now use the system without further disruption.

Please be informed that we are currently experiencing intermittent system inaccessibility. As such, you may encounter difficulties accessing the ePermit. Our team is actively working to resolve the issue.

Please be informed that the Building Services (Ancillary) Engineering Division will be conducting a Genset On-Load Test at the FCZ Building, KLIA, on Sunday, 12th January 2025, from 10:00 AM to 5:00 PM. During this period, there will be no normal power supply for a duration of 1 hour. However, the essential power supply will be available within 10 seconds.

Please be informed that the revised tariff rates under the ASEAN-China Free Trade Agreement (ACFTA), based on the HS Code 2022 structure, came into effect on 1st January 2025.

RESUMPTION OF SERVICE – RCC KLIA

We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

Please be informed that a suspected technical issue is affecting declarations for RCC KLIA, as detailed below:

Date: Friday, 27th December 2024
Time/Duration: Until further notice
Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest
Nationwide – K3/K8/Permit

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