ANNOUNCEMENT: E-FORM D TRANSACTION CANNOT BE FOUND IN VIET NAM CUSTOMS SYSTEM

Reference is made to the attached announcement from the Ministry of Investment, Trade and Industry (MITI).

The General Department of Viet Nam Customs has notified MITI that their system has been non-operational since August 6, 2024, leading to instability and delays in sending and receiving e-Form D transactions. Exporters and traders who are affected are encouraged to seek assistance by contacting the Viet Nam Customs Authority at bophanhotrotchq@customs.gov.vn

NOTIFICATION: ePCO BUG FIX DEPLOYMENT

Please be informed that a bug fix deployment will be carried out on the ePCO system today, September 10, 2024, from 5:30 PM to 6:00 PM. Users are expected to experience minimal to no downtime during this period. We recommend that users to log out, clear browser cache, and re-login once the deployment has been completed.

NOTIFICATION – INTERUPTION OF POWER SUPPLY DUE TO GENSET ON LOAD TEST AT FCZ BUILDING, KLIA

Please be advised that the Building Services – Ancillary Building Engineering Division will be conducting a Genset ON Load Test at the FCZ Building, KLIA, on Sunday, 8th September 2024, from 1000 hours to 1700 hours. During this period, there will be no normal power supply for a duration of 1 hour. However, essential power supply will be available within 10 seconds.

RESUMPTION OF SERVICE: PREVENTIVE MAINTENANCE EXERCISE

We are pleased to inform you that the scheduled maintenance activities have been successfully completed. The system is now fully operational, and you may proceed with submitting your declaration and retrieving your responses electronically.