Please be informed that, due to a suspected technical issue affecting ALDEC Client users, response times may be delayed. Kindly revert to the Standard Operating Procedures (SOP) for urgent declarations.

Date: Saturday, 8 August 2026
Time/Duration: Until further notice
Affected Communities: ALDEC Client users

Please be informed that ALDEC Web users are currently experiencing an issue with the “Print Working Note” function.

Our team is currently working on a solution and will provide an update once it is available.

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system.

During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions.

The details are as follows:

Date: Wednesday, 5th August 2026
Time: 1230 hours – 1330 hours (12.30 pm – 1.30 pm)
Duration: 1 hour

Reference is made to the above matter.

Please be informed that the Royal Malaysian Customs Department (JKDM) has announced that the submission of House Manifest via the Air Manifest System (AMS) by Dagang Net will become mandatory effective 3 August 2026 for companies under the Conference of Asia Pacific Express Carriers (CAPEC).

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web) has been resolved. The systems are now operating normally.

Reference is made to the above subject.

Please be informed that the Royal Malaysian Customs Department (JKDM), KLIA Data Centre, will be carrying out scheduled preventive maintenance activities as detailed below:

Date: 26 July 2026 (Sunday)
Time: 00:00hrs (12.00 AM) – 04:00 (04.00 AM)
Duration: 4 hours
Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/AMS/Payment

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) has been resolved. The system is now operating normally.

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO).

Date: Thursday, 23 July 2026
Time/Duration: Until Further Notice
Affected Communities: ePCO Users