×

Ref No: DNT/ESTA/20240801-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

ANNOUNCEMENT: UPDATES ON EPERMIT STA SERVICES & SECURITY FEATURES ENHANCEMENT

Reference made to the above subject.

We wish to inform you that there will be scheduled deployment activities for the ePermit STA system, which will include enhancements to the STA services and security features (CAPTCHA & OTP). Please refer to the attached user guidelines for detailed information.

The deployment is anticipated to take approximately four (4) hours. During this period, the ePermit STA service accessible at https://newsta.dagangnet.com.my/ will be unavailable. The maintenance window is scheduled for Saturday, August 10, 2024, from 08:30 am to 12:30 pm.

To minimize disruption to your business operations, you are advised to:

1. Plan ahead on your activities and transactions.
2. Avoid any activities and submissions within two (2) hours prior to the downtime
3. Print all regulatory documents ahead of the downtime as access to the systems will not be available

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

 

Attachments:

ePermit STA Awareness session 25July2024 (1).pdf

 

SFE v1.2e.pdf

Latest News

Get updates and announcements from Dagang Net

View All

Read more +14 September 2025

RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.
Read more +13 September 2025

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.
Read more +13 September 2025

NOTIFICATION OF DELAYED RESPONSES – NSW

Please be informed that a suspected technical issue is affecting the National Single Window (NSW) services. This may result in delayed responses.
TOP