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Ref No : DNT/TECH/20210728-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION – SMK

Royal Malaysian Customs Department technical problem has been resolved. All customers nationwide may now revert to electronic submission.

Should you experience a “no response” issue for transactions dated 27 July 2021, please email the following details to careline@dagangnet.com

EDI/MAILBOX :
SNRF :
JOB NO :
BL (for manifest) :

or alternatively, you can chat with us via Dagang Net’s Customer Portal (Live Chat) - https://www.mydagangnet.com/.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank You

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Read more +17 July 2024

RESUMPTION OF SERVICE – RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You are now able to submit your declaration and retrieve your responses electronically.
Read more +17 July 2024

UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.
Read more +17 July 2024

NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

Please be informed that there is a suspected technical problem affecting declarations for RCC JOHOR, as per the following details: Date: Wednesday, 17th July 2024 Time/Duration: Unti further notice Affected Communities: Johor, Melaka & Negeri Sembilan - K1/K2/K9
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