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Ref No : DNT/TECH/20210728-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION – SMK

Royal Malaysian Customs Department technical problem has been resolved. All customers nationwide may now revert to electronic submission.

Should you experience a “no response” issue for transactions dated 27 July 2021, please email the following details to careline@dagangnet.com

EDI/MAILBOX :
SNRF :
JOB NO :
BL (for manifest) :

or alternatively, you can chat with us via Dagang Net’s Customer Portal (Live Chat) - https://www.mydagangnet.com/.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank You

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Read more +18 September 2026

NOTIFICATION OF SYSTEM DOWNTIME – EDCFZ

With reference to the above subject, please be informed that the eDCFZ system will be temporarily unavailable to facilitate system maintenance activities. The details of the scheduled system downtime are as follows: Date: Saturday, 19th September 2026 Start Time: 19:00hrs (7:00 PM) Expected Completion: 20:00hrs (8:00 PM) Affected Services/Applications/Link: eDCFZ - https://edcfz.pka.gov.my
Read more +15 September 2026

ANNOUCEMENT: NEW FEATURE IN MYBILLING PORTAL – PAST DOCUMENT

We are pleased to announce the upcoming launch of a new feature in the MyBilling Portal, namely “Past Document.” The new “Past Document” feature will be deployed on 21st September 2026 and allows customers to self-request billing documents that are no longer available within the standard three (3)-month document display period in the MyBilling Portal.
Read more +11 September 2026

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

With reference to the above subject. Please be informed that the New ePermit system will undergo system deployment and will be temporarily unavailable during the following period. Date: Saturday, 26 September 2026 Time: 1500 hours – 1900 hours (3.00 pm – 7.00 pm) Duration: 4 Hours Affected link: https://newepermit.dagangnet.com.my This link will not be accessible during the downtime.
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