×

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION -SMK

Get updates and announcements from Dagang Net

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION -SMK

Royal Malaysian Customs Department technical problem has been resolved. All customers nationwide may now revert to electronic submission.

Ref No : DNT/TECH/20210728-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION – SMK

Royal Malaysian Customs Department technical problem has been resolved. All customers nationwide may now revert to electronic submission.

Should you experience a “no response” issue for transactions dated 27 July 2021, please email the following details to careline@dagangnet.com

EDI/MAILBOX :
SNRF :
JOB NO :
BL (for manifest) :

or alternatively, you can chat with us via Dagang Net’s Customer Portal (Live Chat) - https://www.mydagangnet.com/.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +12 November 2025

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for MMSW enhancements. The table below summarizes the activity during the downtime: Date: Friday, 14th November 2025 - Saturday, 15th November 2025 Time: 11:00 pm - 2:00 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
Read more +07 November 2025

NOTIFICATION ON REVOCATION OF ADMINISTRATIVE ORDER FOR TIMBER INDUSTRY LICENCE ISSUANCE (STIL)

Please be informed that the Sarawak Timber Industry (Licensing) Regulations, 2025 came into effect on 3rd March 2025. With the enforcement of these Regulations, all matters pertaining to the issuance and renewal of timber industry licences are now governed under the new regulatory framework.
Read more +31 October 2025

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 4:00 PM to 6:00 PM on Saturday, 8 November 2025, due to a scheduled telecommunication infrastructure maintenance activity.
TOP