×

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION -SMK

Get updates and announcements from Dagang Net

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION -SMK

Royal Malaysian Customs Department technical problem has been resolved. All customers nationwide may now revert to electronic submission.

Ref No : DNT/TECH/20210728-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION – SMK

Royal Malaysian Customs Department technical problem has been resolved. All customers nationwide may now revert to electronic submission.

Should you experience a “no response” issue for transactions dated 27 July 2021, please email the following details to careline@dagangnet.com

EDI/MAILBOX :
SNRF :
JOB NO :
BL (for manifest) :

or alternatively, you can chat with us via Dagang Net’s Customer Portal (Live Chat) - https://www.mydagangnet.com/.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +04 February 2026

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 3rd February 2026. As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) are temporarily unavailable. During this period, the Malaysian authority has reverted to the issuance of hardcopy Form D until further notice.
Read more +26 January 2026

RESUMPTION OF SERVICE: TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue has been resolved. The affected systems are now accessible, and declarations may be submitted electronically.
Read more +26 January 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following systems are currently affected: ALDEC, ePermit, eManifest (Web), and myPayment. Date: Monday, 26th January 2026 Time/Duration: Until Further Notice Affected Communities: Nationwide
TOP