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Ref No : DNT/TECH/20210728-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

URGENT UPDATES : NOTIFICATION OF SERVICE DISRUPTION – SMK

Royal Malaysian Customs Department technical problem has been resolved. All customers nationwide may now revert to electronic submission.

Should you experience a “no response” issue for transactions dated 27 July 2021, please email the following details to careline@dagangnet.com

EDI/MAILBOX :
SNRF :
JOB NO :
BL (for manifest) :

or alternatively, you can chat with us via Dagang Net’s Customer Portal (Live Chat) - https://www.mydagangnet.com/.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank You

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Read more +29 April 2026

ANNOUNCEMENT: POSTPONEMENT OF NEW REGULATORY PROCEDURES FOR THE IMPORTATION OF CRYSTAL SUGAR AND WHITE SUGAR

Please be informed to refer to the attached revised announcement regarding the postponement of the new regulatory procedures for the importation of crystal sugar and white sugar.
Read more +20 April 2026

ANNOUNCEMENT: POSTPONEMENT OF NEW REGULATORY PROCEDURES FOR THE IMPORTATION OF CRYSTAL SUGAR AND WHITE SUGAR

Please be informed, referring to the attached circular from the Ministry of Domestic Trade and Cost of Living, the implementation of the two-stage import permit application procedure for white sugar or crystal sugar has been postponed until further notice.
Read more +16 April 2026

RESUMPTION OF SERVICE – SABAH, SARAWAK & F.T LABUAN

We are pleased to inform you that the technical issue has been resolved. You may now submit your declarations and retrieve your responses electronically.
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