UPDATES: RESUMPTION OF SERVICE

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UPDATES: RESUMPTION OF SERVICE

Royal Malaysian Customs Department’s technical problem has been resolved

Dear Valued Customers,

UPDATES: RESUMPTION OF SERVICE

Warmest Greetings from Dagang Net Technologies Sdn Bhd

Please be informed that Royal Malaysian Customs Department’s technical problem has been resolved.
All affected users may now revert to electronic submission.

For further assistance, please contact Careline at: 1300 133 133 or email:careline@dagangnet.com

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RESUMPTION OF SERVICE – RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You are now able to submit your declaration and retrieve your responses electronically.

UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.

NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

Please be informed that there is a suspected technical problem affecting declarations for RCC JOHOR, as per the following details: Date: Wednesday, 17th July 2024 Time/Duration: Unti further notice Affected Communities: Johor, Melaka & Negeri Sembilan - K1/K2/K9