UPDATES: ANNOUNCEMENT OF MITI SYSTEM, BAC & COUNTER SERVICE CLOSURE IN CONJUCTION WITH EID AL-FITR 2019

NOTIFICATION OF ASW GATEWAY DOWNTIME IMPACTING APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES

Please be informed that Malaysia has been experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway due to B2Bi service issues in the production environment since 14 January 2026.

SYSTEM DOWNTIME NOTIFICATION: NEW EPERMIT SYSTEM

Please be informed that maintenance activities will be carried out for the New ePermit system. The details are as follows: Date: 24th January 2026 (Saturday) Time: 1500 hours – 1800 hours (3.00 pm – 6.00 pm) Duration: 3 Hours Affected link: https://newepermit.dagangnet.com.my .This link will not be accessible during the downtime.

DNeX appeals High Court’s decision on Dagang Net

Cyberjaya, 9 December 2025 – Dagang NeXchange Berhad (“DNeX”), in consultation with its external legal counsel, has filed an appeal to the Court of Appeal against the High Court decision handed down on 5 December 2025 on its wholly-owned subsidiary Dagang Net Technologies Sdn Bhd (“Dagang Net”).

Systems /Customer Service / BAC	Start	Resume
ePCO	4th June 2019 (0000 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit STA	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit AP Fee Payment	30th May 2019 (2300 hrs) (Thursday)	10th June 2019 (0800 hrs) (Monday)
Customer Service Counter (MITI KL)	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (Monday)
The Business Advisory Centre (BAC) (MITI KL)	3rd June 2019 (Monday)	10th June 2019 (Monday)