UPDATES: ANNOUNCEMENT OF MITI SYSTEM, BAC & COUNTER SERVICE CLOSURE IN CONJUCTION WITH EID AL-FITR 2019

ANNOUNCEMENT: IMPLEMENTATION OF PRODUCT SPECIFIC RULES (PSR) UNDER AKFTA (HS 2022)

Please be informed that the Ministry of Investment, Trade and Industry (MITI) will implement the updated Product Specific Rules (PSR) under the ASEAN–Korea Free Trade Area (AKFTA), in line with the transition from HS 2017 to HS 2022, effective 1 May 2026.

RESUMPTION OF SERVICE – SABAH, SARAWAK & F.T LABUAN

We are pleased to inform you that the technical issue has been resolved. You may now submit your declarations and retrieve your responses electronically.

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that due to a suspected technical issue affecting RCC HQ, response times may be delayed. Kindly revert to Standard Operating Procedures (SOP) for urgent declarations. Date: Wednesday, 15 April 2026 Time/Duration: Until further notice Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.

Systems /Customer Service / BAC	Start	Resume
ePCO	4th June 2019 (0000 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit STA	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit AP Fee Payment	30th May 2019 (2300 hrs) (Thursday)	10th June 2019 (0800 hrs) (Monday)
Customer Service Counter (MITI KL)	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (Monday)
The Business Advisory Centre (BAC) (MITI KL)	3rd June 2019 (Monday)	10th June 2019 (Monday)