UPDATES: ANNOUNCEMENT OF MITI SYSTEM, BAC & COUNTER SERVICE CLOSURE IN CONJUCTION WITH EID AL-FITR 2019

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd will be carrying out a deployment and maintenance activity for the Malaysia Maritime Single Window (MMSW) system. The table below summarizes the scheduled downtime: Date: Friday, 23 October 2026 – Saturday, 24 October 2026 Time: 11:30 pm - 2:30 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)

IMPLEMENTATION OF ePCO ACCOUNT BLOCKING MECHANISM EFFECTIVE 26 OCTOBER 2026

Please be informed that the ePCO Account Blocking mechanism will be implemented effective 26 October 2026. Your ePCO service account will be automatically blocked when either of the following conditions is met, whichever occurs first: • Accumulation of five (5) unpaid transactions with status Awaiting Payment; or • An outstanding payment remains unpaid for more than five (5) days.

TEMPORARY POSTPONEMENT OF AGENT CODE Z VALIDATION FOR MANIFEST SUBMISSION (CUSTOMS FORM NO. 4)

Further to our previous announcement, please be informed that the Royal Malaysian Customs Department (RMCD) has announced the temporary postponement of the implementation of Agent Code Z validation for Freight Forwarders in manifest submissions (Customs Form No. 4 ).

Systems /Customer Service / BAC	Start	Resume
ePCO	4th June 2019 (0000 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit STA	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit AP Fee Payment	30th May 2019 (2300 hrs) (Thursday)	10th June 2019 (0800 hrs) (Monday)
Customer Service Counter (MITI KL)	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (Monday)
The Business Advisory Centre (BAC) (MITI KL)	3rd June 2019 (Monday)	10th June 2019 (Monday)