UPDATES: ANNOUNCEMENT OF MITI SYSTEM, BAC & COUNTER SERVICE CLOSURE IN CONJUCTION WITH EID AL-FITR 2019

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (JKDM), KLIA Data Centre, will be carrying out scheduled preventive maintenance activities as detailed below: Date: 26 July 2026 (Sunday) Time: 00:00hrs (12.00 AM) – 04:00 (04.00 AM) Duration: 4 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/AMS/Payment

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY – ePCO

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) has been resolved. The system is now operating normally.

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY – ePCO

Please be informed that, due to technical issues, the following system are currently affected: Electronic Preferential Certificate of Origin (ePCO). Date: Thursday, 23 July 2026 Time/Duration: Until Further Notice Affected Communities: ePCO Users

Systems /Customer Service / BAC	Start	Resume
ePCO	4th June 2019 (0000 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit STA	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (0800 hrs) (Monday)
ePermit AP Fee Payment	30th May 2019 (2300 hrs) (Thursday)	10th June 2019 (0800 hrs) (Monday)
Customer Service Counter (MITI KL)	4th June 2019 (1300 hrs) (Tuesday)	10th June 2019 (Monday)
The Business Advisory Centre (BAC) (MITI KL)	3rd June 2019 (Monday)	10th June 2019 (Monday)