Ref No : DNT/TECH/20241218-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE - RCC KLIA

We are pleased to inform you that the technical issue has been resolved. You can now submit your declaration and retrieve your responses electronically.

Should you require further information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Date: 18th December 2024

Ref No : DNT/TECH/20241218-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATE: NOTIFICATION OF DELAYED RESPONSES - RCC KLIA

With reference to the previous announcement, Royal Malaysian Customs Department (RMCD) currently experiencing technical issues affecting the Pahang, Terengganu, Kelantan, KLIACVC, and FTKL communities (K1/K2/K9/Manifest) as well as the nationwide (K3/K8/Permit). As a result, all affected users are advised to revert to the Standard Operating Procedure (SOP) until further notice.

We apologize for any inconvenience this may cause and will provide an update once the technical issues are resolved.

Thank you for your understanding and patience.

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You

Date: 18th December 2024

Ref No : DNT/TECH/20241218-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES - RCC KLIA

Please be informed that a suspected technical issue is affecting declarations for RCC KLIA, as detailed below:

Please anticipate delayed responses.

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You