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Ref No : DNT/RSMP/20210601-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE ON DAGANG NET’S SERVICE DISRUPTION

Please be informed that Dagang Net’s technical issue has been resolved and all users may now submit electronic submission.

Should you have any transactions with pending status, please contact our Careline for further assistance.

We apologize for inconveniences caused.

Should you require further details, please contact our Careline at 1 300 133 133 OR customers are highly encouraged to utilize Email (careline@dagangnet.com) and Dagang Net’s Customer Portal - Live Chat (https://www.mydagangnet.com/).

Thank You


Ref No : DNT/TECH/20210531-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES 2 : NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Please be informed that due high volume of transactions received by Royal Malaysian Customs Department( RMCD), had caused slowness in processing.
RMCD solution partner is currently resolving the matter.

All responses for the submission of Manifest, Permit, Payment and Customs declarations nationwide are delayed. All customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You


Ref No : DNT/TECH/20210531-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to unresolved technical problem for the submission of Manifest, Permit, Payment and Customs declarations nationwide all customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You


Ref No : DNT/TECH/20210531-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to unresolved technical problem for the submission of Manifest, Permit, Payment and Customs declarations nationwide all customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.
Thank You

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Read more +17 July 2024

RESUMPTION OF SERVICE – RCC JOHOR

We are pleased to inform you that the technical issue has been resolved. You are now able to submit your declaration and retrieve your responses electronically.
Read more +17 July 2024

UPDATE: NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

With reference to the announcement below, we are currently experiencing technical issues affecting Johor, Melaka, and Negeri Sembilan communities (K1/K2/K9). As a result, all affected users are advised to revert to the manual Standard Operating Procedure (SOP) until further notice.
Read more +17 July 2024

NOTIFICATION OF DELAYED RESPONSES – RCC JOHOR

Please be informed that there is a suspected technical problem affecting declarations for RCC JOHOR, as per the following details: Date: Wednesday, 17th July 2024 Time/Duration: Unti further notice Affected Communities: Johor, Melaka & Negeri Sembilan - K1/K2/K9
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