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Ref No : DNT/RSMP/20210601-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE ON DAGANG NET’S SERVICE DISRUPTION

Please be informed that Dagang Net’s technical issue has been resolved and all users may now submit electronic submission.

Should you have any transactions with pending status, please contact our Careline for further assistance.

We apologize for inconveniences caused.

Should you require further details, please contact our Careline at 1 300 133 133 OR customers are highly encouraged to utilize Email (careline@dagangnet.com) and Dagang Net’s Customer Portal - Live Chat (https://www.mydagangnet.com/).

Thank You


Ref No : DNT/TECH/20210531-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES 2 : NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Please be informed that due high volume of transactions received by Royal Malaysian Customs Department( RMCD), had caused slowness in processing.
RMCD solution partner is currently resolving the matter.

All responses for the submission of Manifest, Permit, Payment and Customs declarations nationwide are delayed. All customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You


Ref No : DNT/TECH/20210531-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to unresolved technical problem for the submission of Manifest, Permit, Payment and Customs declarations nationwide all customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You


Ref No : DNT/TECH/20210531-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to unresolved technical problem for the submission of Manifest, Permit, Payment and Customs declarations nationwide all customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.
Thank You

Latest News

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Read more +20 April 2026

ANNOUNCEMENT: POSTPONEMENT OF NEW REGULATORY PROCEDURES FOR THE IMPORTATION OF CRYSTAL SUGAR AND WHITE SUGAR

Please be informed, referring to the attached circular from the Ministry of Domestic Trade and Cost of Living, the implementation of the two-stage import permit application procedure for white sugar or crystal sugar has been postponed until further notice.
Read more +16 April 2026

RESUMPTION OF SERVICE – SABAH, SARAWAK & F.T LABUAN

We are pleased to inform you that the technical issue has been resolved. You may now submit your declarations and retrieve your responses electronically.
Read more +15 April 2026

NOTIFICATION OF DELAY RESPONSES – SABAH, SARAWAK & F.T LABUAN

Please be informed that due to a suspected technical issue affecting RCC HQ, response times may be delayed. Kindly revert to Standard Operating Procedures (SOP) for urgent declarations. Date: Wednesday, 15 April 2026 Time/Duration: Until further notice Affected Communities: Sabah, Sarawak and F.T Labuan – K1, K2, K9 and Manifest.
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