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Ref No : DNT/RSMP/20210601-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE ON DAGANG NET’S SERVICE DISRUPTION

Please be informed that Dagang Net’s technical issue has been resolved and all users may now submit electronic submission.

Should you have any transactions with pending status, please contact our Careline for further assistance.

We apologize for inconveniences caused.

Should you require further details, please contact our Careline at 1 300 133 133 OR customers are highly encouraged to utilize Email (careline@dagangnet.com) and Dagang Net’s Customer Portal - Live Chat (https://www.mydagangnet.com/).

Thank You


Ref No : DNT/TECH/20210531-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES 2 : NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Please be informed that due high volume of transactions received by Royal Malaysian Customs Department( RMCD), had caused slowness in processing.
RMCD solution partner is currently resolving the matter.

All responses for the submission of Manifest, Permit, Payment and Customs declarations nationwide are delayed. All customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You


Ref No : DNT/TECH/20210531-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to unresolved technical problem for the submission of Manifest, Permit, Payment and Customs declarations nationwide all customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You


Ref No : DNT/TECH/20210531-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to unresolved technical problem for the submission of Manifest, Permit, Payment and Customs declarations nationwide all customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.
Thank You

Latest News

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Read more +03 August 2026

SYSTEM DOWNTIME NOTIFICATION: ALDEC WEB

With reference to the above subject, please be informed that maintenance activities will be carried out for the ALDEC Web system. During the downtime period, ALDEC Web users may experience difficulties accessing the system and will be unable to perform any transactions. The details are as follows: Date: Wednesday, 5th August 2026 Time: 1230 hours – 1330 hours (12.30 pm – 1.30 pm) Duration: 1 hour
Read more +28 July 2026

NOTICE: COMMENCEMENT OF HOUSE MANIFEST SUBMISSION FOR COMPANIES UNDER THE CONFERENCE OF ASIA PACIFIC EXPRESS CARRIERS (CAPEC)

Reference is made to the above matter. Please be informed that the Royal Malaysian Customs Department (JKDM) has announced that the submission of House Manifest via the Air Manifest System (AMS) by Dagang Net will become mandatory effective 3 August 2026 for companies under the Conference of Asia Pacific Express Carriers (CAPEC).
Read more +26 July 2026

RESUMPTION OF SERVICE: SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue affecting the Electronic Preferential Certificate of Origin (ePCO) and eManifest (Web) has been resolved. The systems are now operating normally.
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