×

Ref No : DNT/RSMP/20210601-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

RESUMPTION OF SERVICE ON DAGANG NET’S SERVICE DISRUPTION

Please be informed that Dagang Net’s technical issue has been resolved and all users may now submit electronic submission.

Should you have any transactions with pending status, please contact our Careline for further assistance.

We apologize for inconveniences caused.

Should you require further details, please contact our Careline at 1 300 133 133 OR customers are highly encouraged to utilize Email (careline@dagangnet.com) and Dagang Net’s Customer Portal - Live Chat (https://www.mydagangnet.com/).

Thank You


Ref No : DNT/TECH/20210531-003

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES 2 : NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Please be informed that due high volume of transactions received by Royal Malaysian Customs Department( RMCD), had caused slowness in processing.
RMCD solution partner is currently resolving the matter.

All responses for the submission of Manifest, Permit, Payment and Customs declarations nationwide are delayed. All customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You


Ref No : DNT/TECH/20210531-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to unresolved technical problem for the submission of Manifest, Permit, Payment and Customs declarations nationwide all customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank You


Ref No : DNT/TECH/20210531-002

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

UPDATES: NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION, MANIFEST, PERMIT AND MYPAYMENT - NATIONWIDE

Due to unresolved technical problem for the submission of Manifest, Permit, Payment and Customs declarations nationwide all customers are advised to continue to revert to manual SOP for all urgent submissions until further notice.

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.
Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +20 October 2026

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd will be carrying out a deployment and maintenance activity for the Malaysia Maritime Single Window (MMSW) system. The table below summarizes the scheduled downtime: Date: Friday, 23 October 2026 – Saturday, 24 October 2026 Time: 11:30 pm - 2:30 am Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
Read more +19 October 2026

IMPLEMENTATION OF ePCO ACCOUNT BLOCKING MECHANISM EFFECTIVE 26 OCTOBER 2026

Please be informed that the ePCO Account Blocking mechanism will be implemented effective 26 October 2026. Your ePCO service account will be automatically blocked when either of the following conditions is met, whichever occurs first: • Accumulation of five (5) unpaid transactions with status Awaiting Payment; or • An outstanding payment remains unpaid for more than five (5) days.
Read more +12 October 2026

TEMPORARY POSTPONEMENT OF AGENT CODE Z VALIDATION FOR MANIFEST SUBMISSION (CUSTOMS FORM NO. 4)

Further to our previous announcement, please be informed that the Royal Malaysian Customs Department (RMCD) has announced the temporary postponement of the implementation of Agent Code Z validation for Freight Forwarders in manifest submissions (Customs Form No. 4 ).
TOP