Ref No: NSW/ASW/20200519-02

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

RESUMPTION OF SERVICE: DELAY IN eFORM-D APPLICATIONS TO BE RECEIVED AT IMPORTING COUNTRIES

Please be informed that delay in receiving eForm-D applications at Importing Countries due to technical issues have been resolved by ASEAN Single Window (ASW) Gateway Operator.

Hence, all pending transactions have been processed.

For further details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com

Thank you.

Ref No: NSW/ASW/20200518-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: DELAY IN eFORM-D APPLICATIONS TO BE RECEIVED AT IMPORTING COUNTRIES

Reference made to the above subject, where regret to inform that currently there is a delay in receiving eForm-D applications at Importing Countries due to technical issues faced at ASEAN Single Window (ASW) Gateway. The issue is currently being attended by ASW Gateway Operator. Updates will be given upon the service has resume as usual.

Should the issue prolonged, further guidelines will be given on this matter.

Thank you.