Ref No: DNT/ASW/MAINT/20211206-02

NOTIFICATION : PLANNED MAINTENANCE COMPLETE FOR MALAYSIA ASEAN SINGLE WINDOW (ASW) GATEWAY

This is to inform that the system maintenance activity scheduled between 2nd to 3rd December 2021 has completed and resumed its operations at 12.04PM on 3rd December 2021.

The ASW Gateway will be processing e-Form Ds / ACDD transactions in the queue and sent to the importing countries accordingly. However, if you face any difficulties in getting clearance for any transactions, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You.

Date: 24 November 2021

Ref No: DNT/ASW/MAINT/20211124-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION : SCHEDULE DOWNTIME FOR MALAYSIA ASEAN SINGLE WINDOW (ASW) GATEWAY

This is to inform that there will be system maintenance activity taking place in Malaysia’s ASW environment which will result to Malaysia’s ASW Gateway being temporarily down during the following date and time:

During this period, Malaysia will not be able to send and receive e-Form Ds / ACDD and its related responses. ePCO System normal operation will be not be impacted (ie. applying, approving, verifying at ePCO will be functioning as usual). For e-Form D, no ASW Activities will be displayed in the ePCO system. e-Form D will be sent to the importing countries after the ASW Malaysia Gateway maintenance activities are completed.

Should you require more information & technical assistance, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank You.