×

Ref No: DNT/MMSW/MAINT/20250625-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to the above subject.

Please be informed that Dagang Net Technologies Sdn Bhd will be carrying out a preventive maintenance exercise on the MMSW, as detailed below:

To minimize disruption to your business operations, you are advised to:

1. Plan your activities and transactions in advance.
2. Avoid any activities or submissions within two (2) hours prior to the downtime.

Should you require further clarification or assistance, please do not hesitate to contact our Careline at 1 300 133 133 or email mmsw_support@dagangnet.com.

Thank You

Latest News

Get updates and announcements from Dagang Net

View All

Read more +19 September 2025

NOTIFICATION OF SYSTEM DOWNTIME – EDCFZ

Please be informed that the eDCFZ system will be temporarily unavailable to facilitate a system restoration activity. Date: Saturday, 20th September 2025 Start Time: 18:00hrs (6:00 PM) Expected Completion: 22:00hrs (10:00 PM) Affected Services/Applications: eDCFZ
Read more +14 September 2025

RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.
Read more +13 September 2025

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.
TOP