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Ref No: DNT/PKA/20211220-001

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION OF SYSTEM DOWNTIME FOR PORT KLANG AUTHORITY - DISASTER RECOVERY EXERCISE

With reference to the attached email on the announcement from Port Klang Authority (PKA), please be informed that there will be a service disruption in eDCFZ services during the following date and time.

    1. Configuration Activity (exchange from production server to DR server - Failover).
      Date: 22/12/2021 (Wednesday)
      Time: 9pm
      Expected downtime: 3 hours
    2. Configuration Activity (exchange from DR server to production server - Fallback Recovery).
      Date: 23/12/2021 (Thursday)
      Time: 9pm
      Expected exchange time: 2 hours

To minimize disruption to your business operations, you are advised to:

1. avoid any activities and transaction (Dangerous Cargo/Free Zone) two (2) hours prior to the scheduled disruption.

Should you require more information, please reach out to our Careline at 1 300 133 133 or email careline@dagangnet.com.

Thank you

Attachment

Announcement from Port Klang Authority (PKA)

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