NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION K1/K2/K3/K8/K9 AND PERMIT – NATIONWIDE

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NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION K1/K2/K3/K8/K9 AND PERMIT - NATIONWIDE

Due to suspected Dagang Net Technologies Sdn Bhd (DNT) technical problem, all users nationwide please anticipate a delay in responses for K1, K2, K3, K8 & K9 declarations and Permit submitted on 26 August 2019.

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd!

NOTIFICATION OF DELAYED RESPONSES FOR CUSTOMS DECLARATION K1/K2/K3/K8/K9 AND PERMIT - NATIONWIDE

Due to suspected Dagang Net Technologies Sdn Bhd (DNT) technical problem, all users nationwide please anticipate a delay in responses for K1, K2, K3, K8 & K9 declarations and Permit submitted on 26 August 2019.

For urgent declarations, please revert to manual submission from Mon, 26 August 2019 (14:00hrs to further notice).

Should you require more details, please contact our Careline at 1 300 133 133 or email to careline@dagangnet.com.

Thank you and regards

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RESUMPTION OF SERVICE – NSW

We are pleased to inform you that the technical issue has been resolved. You may now proceed to submit and retrieve responses electronically as usual.

UPDATES: NOTIFICATION OF DELAYED RESPONSES – NSW

Reference is made to our earlier notification regarding the technical issue affecting the National Single Window (NSW). In response to the ongoing issue, please be informed that all urgent shipments are to be processed in accordance with the manual SOP until further notice. This, however, remains subject to the discretion of the Royal Malaysian Customs Department (RMCD) and other relevant authorities.

NOTIFICATION OF DELAYED RESPONSES – NSW

Please be informed that a suspected technical issue is affecting the National Single Window (NSW) services. This may result in delayed responses.

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