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Ref No: NSW/ASW/20200526-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: DOWNTIME FOR SINGAPORE’S ASW GATEWAY

Reference made to the above subject, where this is to inform that there will be a downtime for Singapore’s ASW Gateway due to installation work in the production environment from 10am – 10pm on 27 May 2020. During this period, Singapore will not be able to send and receive eFormDs and related responses.

Updates will be given upon the service has resume as usual.

Thank you.

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Read more +02 April 2026

NOTIFICATION OF SYSTEM DOWNTIME FOR APPLICATIONS OF PREFERENTIAL CERTIFICATE OF ORIGIN (PCO) UNDER ASEAN TRADE IN GOODS AGREEMENT (ATIGA) TO ASEAN MEMBER STATES DUE TO TECHNICAL ISSUE IN MALAYSIA’S ASW GATEWAY

Please be informed that Malaysia is currently experiencing a technical disruption at the ASEAN Single Window (ASW) Gateway since 1 April 2026, caused by issues affecting the production environment. As a result, the transmission and receipt of electronic Form D (e-Form D) under the ASEAN Trade in Goods Agreement (ATIGA) with ASEAN Member States are temporarily unavailable.
Read more +30 March 2026

NOTIFICATION OF SERVICE DISRUPTION

Please be informed that the National Single Window (NSW) and its related services will be temporarily unavailable from 3:00 PM to 9:00 PM on Saturday, 11 April 2026, due to a scheduled maintenance activity.
Read more +18 March 2026

Greetings – Salam Aidilfitri

Selamat Hari Raya Aidilfitri, Maaf Zahir dan Batin!
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