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Ref No: NSW/ASW/20200526-01

Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTIFICATION: DOWNTIME FOR SINGAPORE’S ASW GATEWAY

Reference made to the above subject, where this is to inform that there will be a downtime for Singapore’s ASW Gateway due to installation work in the production environment from 10am – 10pm on 27 May 2020. During this period, Singapore will not be able to send and receive eFormDs and related responses.

Updates will be given upon the service has resume as usual.

Thank you.

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Read more +23 August 2025

NOTIFICATION OF SERVICE RESUMPTION: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Reference is made to our earlier notification on the scheduled system downtime. We are pleased to inform you that the deployment activity for the Malaysia Maritime Single Window (MMSW) has been successfully completed, and the system is now fully operational.
Read more +20 August 2025

NOTIFICATION OF SYSTEM DOWNTIME: MALAYSIA MARITIME SINGLE WINDOW (MMSW)

Please be informed that Dagang Net Technologies Sdn. Bhd. will be carrying out a deployment activity for the MMSW. Kindly refer to the attached Release Notes, which outline the improvements, and fixes included in this release. Date: Friday, 22 August 2025 until Saturday, 23 August 2025 Time: 11:30 pm (Friday) - 02:30 am (Saturday) Duration: 3 hours Affected Communities/Transactions: Malaysia Maritime Single Window (MMSW)
Read more +19 August 2025

NOTIFICATION: FPX (PAYNET) SERVICE DISRUPTION

Please be informed that FPX (PayNet) services are currently unavailable. Customs duty and permit payments cannot be processed at the moment. For urgent payments, please proceed manually.
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