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Dear Valued Customers,

Warmest greetings from Dagang Net Technologies Sdn Bhd.

NOTICE OF SMK SERVICE DISRUPTION

Official notification from Royal Malaysian Customs Department(RMCD) with regards to SMK service disruption due to maintenance work at RMCD data centre as below:

Date / Time : 20 May 2018 - Sunday (04:00hours) until (12:00hours)

All users nationwide, please anticipate to experienced a temporary disruption for all Customs declarations/manifest/payment and permits.

To minimize disruption to your business operations, you are advised to:

1.    plan ahead your activities and transactions
2.    avoid any activities and transaction one (1) hour  prior to the downtime

For further assistance, please contact Careline at: 1300133133 or email:careline@dagangnet.com

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Read more +26 January 2026

RESUMPTION OF SERVICE: TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that the accessibility issue has been resolved. The affected systems are now accessible, and declarations may be submitted electronically.
Read more +26 January 2026

NOTICE OF INTERMITTENT TECHNICAL ISSUES IMPACTING SYSTEM ACCESSIBILITY

Please be informed that, due to technical issues, the following systems are currently affected: ALDEC, ePermit, eManifest (Web), and myPayment. Date: Monday, 26th January 2026 Time/Duration: Until Further Notice Affected Communities: Nationwide
Read more +23 January 2026

NOTIFICATION OF SYSTEM DOWNTIME: SISTEM MAKLUMAT KASTAM (SMK) – RCC KLIA

Reference is made to the above subject. Please be informed that the Royal Malaysian Customs Department (Information Technology Division) will be carrying out scheduled preventive maintenance activities as detailed below: Date: 24th January 2026 (Saturday) Time: 5.00 PM – 11.59 PM Duration: 7 hours Affected Communities: Pahang, Terengganu, Kelantan, KLIACVC & FTKL – K1/K2/K9/Manifest/Payment
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