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Following the full closure of the country’s social and economic sectors from 1 – 14 June 2021, we would like to encourage customers to leverage on telecommunications and online channels such as email and virtual meetings to engage with us as our office premise will be closed.

As we have activated our Business Continuity Plan (“BCP”), we would like to assure customers that all our services in particular the National Single Window (“NSW”) for Trade Facilitation will operate as usual as part of essential services.

Customers of NSW and related services are highly encouraged to use Dagang Net’s Customer Portal (https://www.mydagangnet.com/), email (careline@dagangnet.com) and Live Chat (https://www.mydagangnet.com/) to get in touch with our officers for any inquiries. Alternatively, you can contact Dagang Net Careline at 1 300 133 133.

For more information and updates on the company, kindly visit www.dnex.com.my or follow DNeX on Facebook, LinkedIn, Instagram and YouTube.

31 May 2021

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